TECHNICAL SUPPORT AND MAINTENANCE

At PROHS, we do not limit ourselves exclusively to the management of our clients’ technical requests, we also take a proactive approach , ensuring that our products are fully supported by a technical department comprised of highly qualified and specialized engineers and technicians, all of which are committed to ensure all our products work correctly - notre objectif est d'assurer la durée de vie maximale de nos stérilisateurs et laveurs désinfecteurs avec un minimum de maintenance corrective.

SPARE PARTS

When we sell sterilizers and washer disinfectors we assume a commitment with our customer. PROHS keeps stock of the most common spare parts for immediate replacement in case of breakdown of an equipment, minimizing the dwell time.

All our components are from reliable brands and come with manufacturer’s warranty.

VALIDATION / CALIBRATION

IQ/OQ/PQ protocol and service are available upon request. Thanks to state-of-the-art Data Loggers, our engineers have access to precise and reliable reports to guarantee a correct calibration and validation of our equipments, so as to assure that our costumers are totally satisfied.